Frequently Asked Questions

Order

How do i order?
  • Browse our shop for available items. We are constantly working to build our product catalog and widen our product range.
  • Click on the product you want to purchase, enter your desired quantity, and click “Add to Cart”.
  • Once you’re ready to complete your order, click on the cart icon on the upper right of the page.
  • Click “Checkout”
Can I change, cancel or modify my order?

If your order hasn’t been shipped out, please send us an e-mail at [email protected] for modifications.

Is there a minimum order?

We do not have any minimum order requirements.

Delivery

Where do you deliver?

We currently deliver all over Metro Manila.

We can also deliver some items (non-frozen and non-perishable) nationwide – just get in touch with us!

How do you deliver?

We use a mix of our in-house rider and third party couriers.

When will I expect my orders?

Most of the time, we try to have items delivered on the same day or the next day. We will provide you an update with an expected delivery date after payment confirmation. Should there be delays in delivery due to the current situation, we will definitely reach out and inform you.

How much is the delivery fee?

We offer FREE DELIVERY for orders above P2,500. Otherwise, we charge a flat rate of P200 per order.

Can I pick-up my order?

Currently, our physical store at Estancia Mall is still under construction, so all orders made through our online shop will be for delivery.

Payment

What are your payment methods?

We currently accept payments through Credit or Debit Cards, Bank Transfer (BDO/BPI/Metrobank),and Cash on Delivery (COD).

Additional payment options will be added soon, including Scan to Pay for both GCash and PayMaya.

Where do I send proof of payment for bank and online transers?

Please send a copy of the deposit slip to [email protected]

Other

Do you accept bulk or wholesale orders?

Kindly send us an e-mail at [email protected] for more inquiries.

Can I list my product on your website?

Sure, please send us an e-mail at [email protected] and let’s find ways to collaborate! We’re constantly finding ways to expand our product selection.